Work

One-minute video

Overview of recent UX work

What I Do

Simplify

I make complex software simple so that users understand it and fluently can interact with it.

Reasoning

I work user-centered and goal oriented. Hence, I can always reason why one design is better than another.

Bird’s-eye perspective

On a high level, I review business processes, find user's needs, and optimize task flows.

Detailed perspective

On a page level, I create visuals, icons, charts, and understandable text.

Example work

Income tax portal Bonaire

I converted the paper tax return form into a digital version in a team of 10. After extensive testing on usability and WCAG 2.0, the Online aangifte inkomstenbelasting was released.

Project name Online aangifte inkomstenbelasting
Duration Nov 2014 - Apr 2016 (18 months)
Team 10 people ( I was the only UXer)
Up and running Live portal

My contribution:

  • Information flow analysis (paper to digital)
  • Extensive user testing with working prototype
  • Gap analysis with Rijkshuisstijl & write specifcations
  • Optimize for usability and WCAG 2.0
Client:
client7over
I worked for:
BearingPoint

Immigration portal Curaçao

After analysis of the immigration process, I advised on a better workflow and designed a portal to support it. The immigration portal was praised in news and on social media.

Project name Multi Permit Solution
Duration Feb 2016 - Jun 2016 (5 months)
Team 6 people ( I was the only UXer)
Up and running Live portal

My contribution:

  • Analyzed entire business process
  • Proposed new workflow for users and back office
  • Sitemap
  • Email design
  • Introduction to back office users
Client:
client8over
I worked for:
BearingPoint

Tax back office system Curaçao

Ask for more visuals (NDA)

Ask for more visuals (NDA)

In a team of just two UX designers, I designed a back-office system for an entire Tax Department.

Project name Multi Tax Solution
Duration Nov 2015 - Jan 2017 (15 months)
Team 10 people, 2 UXers, scrum
Up and running 1 of 3 rollouts (internal)

My contribution:

  • Involve domain experts to understand scope
  • Interviews to understand needs of users
  • Bird eye view of all actions of Tax Department
  • Develop re-usable solution
  • Co-design page templates (e.g. actions, overiews)
  • Optimize our Be Informed platform for client
Client:
client8over
I worked for:
bearingpoint

More UX

More graphic design

Clients / worked with

Kooyman Kooyman

2016

InselAir InselAir

2016

Guardian Group Guardian Group

2016

E-Sites E-Sites

2016

Aruba Government Aruba Government

2015

Government of Sint Maarten Government of Sint Maarten

2015

Belastingdienst C/N Belastingdienst C/N

2014

Ministry of Finance Curaçao Ministry of Finance Curaçao

2014

Vanderlande Industries Vanderlande Industries

2013

Philips Philips

2012

Ministry of Infrastructure and the Environment Ministry of Infrastructure and the Environment

2011

DSM Research DSM Research

2008

Process

The design process changes according to goal and available resources. Following six steps are my default. Sometimes there are more, such as different user tests, workshops, information architecture design, and customer journey mapping.

About

Places of residence

map

Biography

I am an agile UX designer with five years of experience. I make complex software simple.

I have most experience in SaaS software for governments, such as tax back office systems. My experience is rather all-round, i.e. usability, interface design, user testing, graphic design, etc.

I am Dutch and I lived all over the world to get the best work and education experience. Hence, I cooperate fluently with people from virtually any background and profession.

CV

Download

Download CV
2 pages, 2MB

Last updated: may 2017

Other work experience

Brainstorm system
Corporate identity
Wake-up Light ecodesign
Urban Screen Milan
Coalition Agreement Curaçao
Promo video for MSPI study
Publication for CHI conference
Story of Stuff website
SolidWorks Video

Contact

Details

Name Sijme Geurts
Phone +43 670 2055 393
Email [email protected]
Address Merianweg 53, 4040 Linz, Austria.

Questions